Calculate SLA Credits from API Downtime Automatically
Monitor your API endpoints, track response times against SLA thresholds, and auto-generate credit amounts owed to customers the moment an SLA is breached.
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Pro Plan
$16
per month, cancel anytime
- ✓Unlimited API endpoints
- ✓1-minute check intervals
- ✓Automatic SLA credit calculation
- ✓Webhook & email notifications
- ✓Incident history & CSV export
- ✓Multi-customer SLA profiles
Frequently Asked Questions
How does the SLA credit calculation work?
You define SLA thresholds (e.g. 99.9% uptime, <200ms response time) per customer. When a breach is detected, the tool calculates the credit amount based on your SLA contract terms and logs it to the incident dashboard.
What happens when an SLA is breached?
You receive an instant webhook or email notification. The incident is recorded with timestamps, response time data, and the calculated credit amount so you can share it directly with your customer.
Can I monitor multiple customers with different SLA tiers?
Yes. You can create separate SLA profiles per customer or tier, each with its own uptime targets, response time limits, and credit formulas. All incidents are tracked independently per profile.